1 – ACCEPTANCE OF CONDITIONS
The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares that he/she accepts them without reservation. The present general conditions of sale govern the contractual relationship between the Paris FC shop and its customer, with both parties accepting them without reservation. These general terms and conditions of sale shall prevail over any other terms and conditions appearing in any other document, unless a prior, express and written waiver is granted.
2 – PRODUCTS
The photographs illustrating the products are not part of the contract. If errors are made, Paris FC cannot be held responsible. The majority of the products offered are available in the shop.
3 – ORDER
The automatic recording systems are considered as proof of the nature, content and date of the order. Paris FC confirms the acceptance of the order to the customer at the e-mail address that the customer has provided. The sale will only be concluded once the order has been confirmed. Paris FC reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. The information provided by the purchaser when placing an order is binding on the purchaser: in the event of an error in the recipient's contact details, the vendor cannot be held responsible for the impossibility of delivering the product. The processing time for orders is 4 working days. For orders involving items to be personalised, an additional 24 hours may be necessary..
4 – SHIPPING
After confirmation of your order, the Paris FC Shop undertakes to deliver all the items ordered by the buyer, except for unforeseeable circumstances. The delivery time is taken into account from the moment your parcel is handed over to the Post Office (count a period of 2 to 6 working days, for metropolitan France, after placing your order to receive your parcel). Concerning pre-ordered or out-of-stock products, the delivery time is from the date of availability of the products. The carrier undertakes, by contract with the Paris FC shop, to deliver the order to the purchaser's address provided by Paris FC. All orders placed on the www.boutique.parisfc.fr website are intended for the personal use of customers, and customers or recipients of products are prohibited from reselling all or part of the products. Paris FC is released from all legal responsibilities if the taxes are not paid by the customer. Delivery will be made, except for unforeseeable circumstances, within a maximum of 4 weeks and within the limit of available stocks.
Delivery will be made by La Poste using SoColissimo.
- Metropolitan France rate: 7 €.
- Europe rates: 15 €.
- Overseas rates: 30 €.
- International rate: America, Africa, Asia and Oceania: 30 €.
Free delivery :
- From 90 € of purchase for metropolitan France
- From 120 € of purchase for Europe
In the case of a technical product, the customer must take particular care to check the correct operation of the appliance delivered and to read the instructions for use provided. In the event of apparent defects, the buyer has the right to return the product in accordance with the conditions set out in this document. War, riot, fire, strikes, accidents and the impossibility of being supplied are considered as cases of force majeure discharging the seller from his obligation to deliver. Always check your package on arrival. You have a period of 48 hours to make any reservations with the carrier in the event of shortage or damage. For reasons of availability, an order can be delivered to the customer in several parts. In this case, the customer only pays for one delivery. If the customer wishes to have two deliveries, he/she must place two orders, with the associated delivery costs.
5 – WITHDRAWAL
All items visible on the www.boutique.parisfc.fr website can be exchanged or refunded, with the exception of personalised items such as flocked shirts. The period during which the customer may request an exchange or exercise his right of withdrawal is 15 days from the date of receipt of the item(s). The return must imperatively be accompanied by the new article(s) in its original packaging, intact, accompanied by all possible accessories, instructions and documentation, to the following address
Groupe ADP – Centre d’entraînement Paris FC
Voie des Saules
In the event that the right of withdrawal is exercised, Paris FC is obliged to reimburse the sums paid by the customer, free of charge, with the exception of the cost of return. The refund is due within a maximum of 3 weeks. If a credit note is generated, it is valid for one year from the date of issue. In case of an exchange, please enclose a new lump sum payment corresponding to the new packaging and delivery costs.
6 – PRICE
Prices are expressed in euros. The prices indicated on the product sheets do not include transport. The prices indicated in the order confirmation are the final prices, expressed all taxes included and including VAT. These prices include the price of the products, the handling, packaging and storage costs of the products and the transport and commissioning costs. If the VAT rate were to be modified, these changes could be passed on to the price of the articles, without the customer being informed beforehand.
7 – PAYMENT
The prices invoiced to the customer are the prices indicated on the order confirmation sent by Paris FC. The price of the products is payable in cash on the day the order is placed.
Payment shall be made by bank card bearing the CB symbol. Online payments by "Stripe" or "Paypal" allow you to pay via a bank server in a secure environment. Your credit card number is directed to the bank's servers, your payment is made directly in a secure environment without passing through the shop's server, a guarantee that is all the more important as your numbers are known only to our banking partner. At no time will your card number be communicated to us. Exchanges are encrypted and secured thanks to the "3D Secure" protocol on the Internet, a protocol that has become a worldwide standard and can be used by the main browsers.
The order validated by the customer will only be considered effective when the bank payment centres concerned have given their agreement. In the event of refusal by the said centres, the order will be automatically cancelled and the customer will be informed by e-mail or by telephone. Furthermore, the Paris FC Shop reserves the right to refuse any order from a customer with whom there is a dispute.
8 – DISPUTE
This contract is subject to French law. Paris FC cannot be held responsible for damages of any kind, whether material or immaterial or physical, which may result from the malfunction or misuse of the products sold. The same applies to any modifications to the products resulting from the manufacturers. Paris FC's liability shall, in any event, be limited to the amount of the order and shall not be held liable for simple errors or omissions that may have occurred despite all the precautions taken in the presentation of the products. In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the help of :
- a professional association in the sector
- a consumer association
- or any other counsel of his choice.
It is reminded that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the appreciation of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honours his financial commitments to the seller. Complaints or disputes will always be received with attentive benevolence, good faith always being presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer shall first contact the company to obtain an amicable solution. Failing this, the Commercial Court of Paris shall have sole jurisdiction, regardless of the place of delivery and the method of payment accepted.
9 – WARRANTY
In all cases, the Paris FC Store cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the country of receipt, and Paris FC's liability is systematically limited to the value of the product in question, valued at the date of sale, without any possibility of recourse against the brand or the company producing the product.
In any case, the customer benefits from the legal guarantee of eviction and hidden defects (articles 1625 and following of the Civil Code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (articles 1641 and following of the Civil Code).
10 – LEGAL INFORMATION
The personal information collected for the purposes of distance selling is compulsory, as this information is essential for the processing and delivery of orders, and for drawing up invoices and guarantee contracts. Failure to provide this information will result in the non-validation of the order.